COI TRACKING FOR GENERAL CONTRACTORS

COI Tracking Software for General Contractors

Plan a COI tracking workflow for general contractors that separates certificate requests and expiration follow-up from insurance review decisions.

THE COORDINATION GAP

An unexpired certificate is not the same as confirmed contract compliance. Construction teams need both reliable follow-up and a clear boundary between evidence tracking and coverage review.

WHAT THE WORKFLOW SHOULD DO

Make status clear without hiding the judgment

  1. 01Track requested and received certificates
  2. 02Plan expiration follow-up before the deadline
  3. 03Separate administrative status from coverage approval
STEP 01

Request

Specify the evidence and project context the reviewer expects.

STEP 02

Track

Keep expiration and missing-item follow-up visible to the coordinator.

STEP 03

Escalate

Send the evidence and exceptions to the qualified reviewer—not an algorithm.

CONSTRUCTION USE CASES

Keep each administrative signal tied to the decision it supports

Request context

Connect each request to the subcontractor, project, trade, contract requirement, due date, and person responsible for follow-up.

Expiration workflow

Schedule administrative reminders before an evidence date without treating a renewed certificate as automatic acceptance.

Reviewer status

Track needs review, exception, and accepted-by-reviewer independently from requested, received, and current-date states.

START WITH A FREE WORKFLOW

Test the approach before adding another subscription.

See the document workflow roadmap