Request
Specify the evidence and project context the reviewer expects.
COI TRACKING FOR GENERAL CONTRACTORS
Plan a COI tracking workflow for general contractors that separates certificate requests and expiration follow-up from insurance review decisions.
THE COORDINATION GAP
An unexpired certificate is not the same as confirmed contract compliance. Construction teams need both reliable follow-up and a clear boundary between evidence tracking and coverage review.
WHAT THE WORKFLOW SHOULD DO
Specify the evidence and project context the reviewer expects.
Keep expiration and missing-item follow-up visible to the coordinator.
Send the evidence and exceptions to the qualified reviewer—not an algorithm.
CONSTRUCTION USE CASES
Connect each request to the subcontractor, project, trade, contract requirement, due date, and person responsible for follow-up.
Schedule administrative reminders before an evidence date without treating a renewed certificate as automatic acceptance.
Track needs review, exception, and accepted-by-reviewer independently from requested, received, and current-date states.
Need the process before the product?
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